Payment Terms
Thank you for choosing Rocco Design for your shopping needs. This Payment Terms page outlines the terms and conditions related to the payment for products ordered from our website. Please read these terms carefully before making a purchase.
- Accepted Payment Methods
We accept the following payment methods for online orders:
1.1 Credit and Debit Cards
We accept major credit and debit cards, including Visa, Mastercard, American Express, and Discover. You can securely enter your card details during the checkout process. Please ensure that the billing information provided matches the information associated with your card to avoid any payment processing delays or issues.
1.2 Cash on delivery
- Payment Processing
2.1 Authorization and Verification
When you place an order on our website, the payment amount will be authorized and reserved on your selected payment method. This is a standard process to ensure that funds are available and to protect against fraudulent transactions. The authorization may appear as a pending transaction on your account statement but will not be processed until the order is fulfilled.
We may also perform additional verification procedures to prevent fraudulent activities. If further verification is necessary, our customer support team may reach out to you for additional information. It is important to provide accurate contact information during the checkout process to facilitate the verification process.
2.2 Order Confirmation and Payment Receipt
Once your payment is successfully processed, you will receive an order confirmation email. This email will serve as a receipt and will include details of your purchase, payment method, and any applicable taxes or fees. Please keep this email for your records.
- Pricing and Currency
All prices displayed on our website are in the currency specified during the checkout process. We strive to ensure that our pricing is accurate and up to date; however, errors may occur. In the event of a pricing error, we reserve the right to cancel or adjust the order accordingly and will notify you of any changes.
- Taxes and Duties
Depending on your location and the destination of the shipment, applicable taxes, customs duties, or fees may be added to your order. These charges are determined by the respective tax authorities and are the responsibility of the customer. Please consult your local tax or customs office for more information on applicable charges and regulations.
- Security and Privacy
We prioritize the security and privacy of your payment information. We implement industry-standard security measures to protect your data during transmission and storage. For more details on how we handle and protect your personal information, please refer to our Privacy Policy.
- Contact Us
If you have any questions or concerns regarding our Payment Terms, please contact our customer support team at info@roccodesignstore.com. We are here to assist you and provide any necessary clarification.
Please note that we reserve the right to update or modify these Payment Terms at any time without prior notice. Any changes will be effective immediately upon posting the revised terms on our website.